Delivery Information

COVID: Rest assured that your order will be dispatched as quickly as possible, but during the pandemic there may be some delivery delays that are beyond our control. Please allow some extra time for your items to arrive. Thank you for your patience and understanding.

We deliver worldwide* via Royal Mail & costs will be calculated at the checkout based on the weight & destination of your order.

*We've temporarily paused sales to the EU due to Brexit changes, really sorry if this affects you. Check back soon.

Timescales

See individual product details for estimated delivery times based on stock status & destination. Please note that delivery dates are not guaranteed.

We rely on Royal Mail estimates and obviously at the moment they are experiencing varying levels of disruption due to Coronavirus-related absences and necessary social distancing measures, so we really appreciate your patience and understanding at this time.

If ordering multiple items with different delivery statuses, the longest delivery estimate applies to the whole order.

Delivery Costs

	Up to 4 single cards	5+ Cards / Prints & Gifts
UK	£1.25 Standard	From £3.50 Tracked
International Excluding Canada	£3.00 Standard	From £10.50 Tracked
Canada	Due to the delays following Canadian postal strikes, we are unfortunately not taking orders with Canadian delivery addresses at the moment.

How will my order arrive?

If ordering multiple items, they may be sent separately depending on the variety of products.

Cards & notebooks are sent in board backed envelopes and will fit through the letterbox, orders of 5+ cards or 2+ notebooks are sent in jiffy bags.

Prints are sent safely rolled in sturdy cardboard mailing tubes.

Tea Towels & bags are sent in jiffy bags.

Problems or questions?

If you experience any problems with an order or payment, or have any questions, please email us at orders@freedomcreations.co.uk and we'll look into it asap.